Last Updated February 2017
We (“Cloudieweb.”) reserve the right to update this document at any time. You will be notified of any changes. By purchasing any of our products and services or by registering as a client, you agree to the following terms and conditions.
All services provided by Cloudieweb may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States federal, state or city law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless Cloudieweb from any claims resulting from the use of service which damages the subscriber or any other party.
We prohibit any sites which promote any illegal activity or content. Content which may be harmful to the Cloudieweb servers, our clients, and other servers on the internet is also prohibited.
Unacceptable Content or Links:
All plans come with a predetermined traffic allowance (unless set to unlimited). We monitor the traffic usage of each plan and in the event that you exceed this limit you will be asked to upgrade in order to stay within your allowance.
Any attempt to undermine or cause harm to a server or customer of Cloudieweb is strictly prohibited. As our customer you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your account will be cancelled without chance of refund.
Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion. Any individual who is seen as a high risk to the company, or who is filtered by our fraud detection system will be refused services.
All sub-networks, distributive hosting sites and dedicated servers of Cloudieweb must adhere to the above policies, with the exception of system resources in respect to dedicated servers.
By the Account Activation Date of each month, Cloudieweb shall either:
(1) debit the client’s credit card (when such information has been provided by the client); or
(2) deliver, by e-mail or regular mail, an invoice in accordance with the applicable Service Fees for services rendered for the current month. When an invoice is delivered to the client, payment shall be remitted to Cloudieweb by no later than the specified payment due date. Cloudieweb shall be entitled to immediately terminate this agreement for client’s failure to make timely payments. You will be provided with an invoice on a monthly basis. All credit cards are billed automatically on a monthly basis. It is the client’s responsibility to ensure that they have sufficient credit to cover this transaction.
Invoices are generated 15 days prior to the following months service being due. If the client does not cancel their services, or notify Cloudieweb prior to the invoice being generated, the invoice that is owed will still be considered due. If client does not make a payment on the outstanding invoice, without first notifying Cloudieweb, Cloudieweb may submit all client data to a third party collection agency, and attempt to collect the debt.
Under some circumstances, Cloudieweb may refer the collection account to it's internal collection department, at which point the client will have 30 days to make a payment before being sent over to a third party collection company.
The collection activities will be in effect for all services, including past due invoices for hosting, unpaid invoices for hosting, unpaid invoices for fee's, and charges. An additional $25.00 fee will be added to all accounts that are put into collections.
We do not refund partial monthly fees to accounts in the event of cancellation.
Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.
Limitation of Liability
Cloudieweb shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Cloudieweb‘ servers going off-line or being unavailable for any reason whatsoever. Furthermore, Cloudieweb shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any website from one of Cloudieweb‘ servers. All damages shall be limited to the immediate termination of service.
Violations of these Acceptable Use Policies should be referred to firstname.lastname@example.org. All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.
Cloudieweb cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning.
Certain services provided by Cloudieweb are resold. Thus, certain equipment, routing, software and programming used by Cloudieweb are not directly owned or written by Cloudieweb. Moreover, Cloudieweb holds no responsibility for the use of our clients’ accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as Cloudieweb sees fit.
By activating your account with Cloudieweb, you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information.
NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem.
Server Uptime Guarantee
Cloudieweb guarantees 99.9% service uptime on all cloud hosting plans. Should we fail to deliver this for any given calendar month, your account will be refunded a pro-rated amount for the duration of excessive downtime.
Cloudieweb reserves the right to amend any or all of the above policies, guidelines and disclaimer without notification. We also retain the right to increase any pricing and make changes to our account plans without notification.